Customer support & maintenance
Expleo
Expleo helps manufacturers and service providers achieve high customer satisfaction and low Total Cost of Ownership through predictive data analytics and maintenance strategies.
About this service
Expleo supports leading manufacturers and service providers in achieving the highest end-customer satisfaction and the lowest Total Cost of Ownership (TCO). They accomplish this by providing predictive data analytics, developing effective maintenance strategies and processes, automating customer service workflows, and offering serial engineering-RAMS support. Specific services include data-first after-sales technical helpdesk, technical publications, AI-powered CX & product quality analytics, and AI-powered predictive maintenance.