Customer Support and Guidance
VECTRONIC Aerospace offers comprehensive, free, and time-unlimited customer support for wildlife monitoring collars, including setup guidance, remote desktop support, and call-back service worldwide.
About this service
VECTRONIC Aerospace provides extensive customer support for their wildlife monitoring products. This service includes helping customers find the right setup for their project, guiding them through collar setup via email or telephone, and offering remote desktop support as part of their software package for difficult cases. The support is not time-limited and is available for the entire lifetime of the collar and beyond, free of charge, including a call-back service to anywhere in the world.