Product Support Agreement
Gaisler
Customers can purchase a Support Agreement that covers product support with access to design engineers and software developers, providing guidance, troubleshooting, and integration support for Gaisler
About this service
Gaisler offers a Support Agreement for its commercial products, granting customers access to both design engineers and software developers. This agreement covers guidance on the use of Gaisler products, troubleshooting, and support for integration. Support is provided via email with the option for calls to efficiently address topics. These agreements are time-limited and bounded by a number of hours. It’s important to note that these agreements do not cover design services or design reviews, though design-specific tasks and reviews can be addressed separately if needed.
